A 46-year-old lady residing in Mumbai’s Wadala has filed a police grievance alleging {that a} therapeutic massage therapist, employed by means of a well-liked app-based aggregator, assaulted her following the cancellation of a service reserving. The incident has prompted the Wadala police to register a case and start an investigation, whereas a video capturing the altercation has gone viral on-line.
The complainant, recognized as Shahnaz Sayyed, claimed that she booked a therapeutic massage by means of the app for remedy of a frozen shoulder that had been troubling her for a while.
In keeping with her assertion, the feminine therapist Ashvini Vartapi arrived at her residence as scheduled. Nonetheless, the complainant felt uneasy as a result of therapist’s manner and the dimensions of the therapeutic massage mattress introduced for the session.
“The 46-year-old lady, who lives along with her son in Wadala, informed the police that she had booked a therapeutic massage service by means of an app to deal with her frozen shoulder. A feminine therapist arrived at her house on the scheduled time, however the she felt uncomfortable with the therapist’s manner and the dimensions of the therapeutic massage mattress she introduced,” police mentioned.
After deciding to cancel the session and begin a refund course of, the girl alleged that the therapist turned agitated. She additional claimed the therapist verbally abused her earlier than bodily attacking her in her personal home.
The therapist verbally abused the girl earlier than bodily assaulting her. She pulled the girl’s hair, punched her within the face, scratched her, and pushed her to the bottom. The complainant’s son, who tried to intervene, was additionally pushed round, the grievance added.
Through the assault, the girl contacted the police helpline. Officers responded to the decision however arrived after the accused therapist had already left the premises. The complainant then proceeded to register her grievance on the native police station.
Police have recorded a non-cognisable offence towards the accused. The investigation additionally revealed an preliminary technical situation with the therapist’s particulars on the reserving app, which authorities subsequently corrected.
Wadala police proceed to analyze the case. The incident has acquired widespread consideration because the associated video circulates quickly on social media platforms.
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