After a series of incidents involving ‘drunk’ and unruly passengers, including a urinating incident on a New York-Delhi flight in November, Indian water announced on Tuesday that it had made “certain adjustments” to the existing in-flight alcohol service policy.
“We have reviewed our existing in-flight alcohol service policy with reference to other carriers’ practice and US National Restaurant Association guidelines. These were largely in line with Air India’s existing practices, although Some adjustments have been made for better clarity, and NRA’s traffic light system has been included to help crews recognize and manage potential cases of intoxication,” said an Air India spokesperson.
“The new policy has now been rolled out to crew and has been incorporated into the training curriculum. Air India is committed to the safety and well-being of our passengers and cabin crew, including but not limited to responsible alcohol service,” the statement said. I was further told.
Earlier in the day, Air India said it had closed an internal investigation into the matter and would assist the pilot-in-command of the flight with his license from the Directorate General of Civil Aviation (DGCA). The suspension will be appealed as the airline deems it to be. Processed as “excessive”.
Meanwhile, the aviation watchdog levied the fine. ₹Air India fined Rs 1 million for not reporting two incidents of mistreatment of passengers on board AI-142 flight from Paris to New Delhi on December 6 last year.
This is the second fine on the airline. Just four days ago, DGCA A ₹3 million fine for the New York Delhi flight incident